4 ms·
> It used to be that businesses tried to scale up while providing a level of support for their customers that showed they were valued. I want to reassure you
by rendall 5y ago
> It used to be that businesses tried to scale up while providing a level of support for their customers that showed they were valued.
I want to reassure you (or horrify you, depending) that poor and fraudulent customer service and products are definitely not a new phenomenon.