4 ms·
The easiest way to "scale" is set your base value to 0. If you don't do it at all, it's easy to double it, triple it, increase it by orders of magnitude.
by svachalek 5y ago
The easiest way to "scale" is set your base value to 0. If you don't do it at all, it's easy to double it, triple it, increase it by orders of magnitude.
- 10000truths 5y agoIf your base value is 0, then the value to your customers is also 0. In theory, a company with good customer support should have a competitive advantage over a company with poor customer support. But in B2C industries, customer support always seems to be a race to the bottom.
- esyir 5y agoThat seems like an expected outcome if you consider support requirements a relatively rare event though.
- lotsofpulp 5y agoBecause customers will almost always choose to buy from cheapest, or 2nd cheapest vendor.