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>Especially the bit about stonewalling customers until the issue appears in a public forum, and then suddenly backpedaling. That's standard practice for pretty
by na85 5y ago
>Especially the bit about stonewalling customers until the issue appears in a public forum, and then suddenly backpedaling.
That's standard practice for pretty much all of Big Tech. Official support channels? You can go fuck yourself. Get lucky and frontpage reddit or HN? They'll finally honor their commitments and put out a press release about how $BigCo is committed to $generic_ideals.
- lostmsu 5y agoAmazon is a pleasant exception from this rule.
- lotsofpulp 5y agoApple is also very easy to get in person support from, you can even schedule it.
- User23 5y agoI miss Perl.
- JetAlone 5y agoYep... You need to have a personal army on the scale of Brad's Wife to get real help sometimes...