The problem is that the device and support associated with it outrageously expensive. Even if the company want to support their users, it may not be sustainable

The problem is that the device and support associated with it outrageously expensive. Even if the company want to support their users, it may not be sustainable. This sort of thing required ongoing government support to sustain until the technology is ready. It seems more like proof of concept device that belongs in a lab rather than a commercially available technology.