When you're in Linode's position, running people's private and infrastructure, you have a very finite amount of grace. Individual employees at linode had an inc

When you're in Linode's position, running people's private and infrastructure, you have a very finite amount of grace. Individual employees at linode had an incentive to violate the company's security. When security violations happened that could plausibly have come from employees following their incentives the company consistently failed to assure customers it was making sure the security issues were being addressed. In my opinion this at least shows a wild disregard the well-being of customers and I think it's pretty normal to treat that kind of wild-disregard as malicious (even though it may not be).