In answer to both parts of your post: you're a clear communicator (you outlined the situation concisely and effectively, and everyone commenting in response so

In answer to both parts of your post: you're a clear communicator (you outlined the situation concisely and effectively, and everyone commenting in response so far has found a common understanding of that) and you're approachable and thoughtful. It'll take time but those are valuable compounding traits to have; carry on with them and try to hone them.