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We've moved to AWS since, but we started our early cloud infra on Linode and was always so impressed by their customer support. Genuine good quality. Let's hope
by telesilla 5y ago
We've moved to AWS since, but we started our early cloud infra on Linode and was always so impressed by their customer support. Genuine good quality. Let's hope it keeps going well.
- freedomben 5y agoCustomer support really is top notch. Linode and DO are so close/competitive on most things, but the DO support is garbage and they will screw you over with no remorse. Linode on the other hand will answer you with a human who cares. Even if it's a stupid PEBKAC issue. I may end up moving to AWS, but I'm dreading the pricing. Just estimating alone you damn near have to hire an expert. There's dozens of different ways to screw yourself and pay too much.
- JanSt 5y agoI have only great experiences with DO support. Really fast and helpful. I even got some free credits ($50?) at some point for a small inconvenience .
- danuker 5y agoOut of curiosity, why did you move to AWS?
- telesilla 5y agoWe needed to scale quickly, AWS allowed us to consolidate a lot of services, and our team made the collective decision to migrate and take advantage of all there is to offer. It's worked out very well. We spend more, yes, on services but less on hours spent working.