So true. I found that if an issue is really important, then they will find a way to contact you or it resolves automatically. If I really need to get a context,

So true. I found that if an issue is really important, then they will find a way to contact you or it resolves automatically. If I really need to get a context, I'll search for the recipient's name and get instant context on the "issue". My solution is just to never delete any e-mails. Inbox zero is a complete waste of time for me.