The way I figure it is, being easy to work with does not mean you do everything asked of you. They are not necessarily the same thing. With the external work

The way I figure it is, being easy to work with does not mean you do everything asked of you. They are not necessarily the same thing. With the external work requests, it just means you are cordial. When scope blows up then you follow procedure, e.g. you tell them "OK I can't wait to start working on this. It's a larger project though so I'll ask my manager to prioritize it. Let's have a kickoff meeting later this week to plan things out in further detail." Etc. Bottom line who writes your performance review is who you work for.