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The problem I have with some subscriptions (not all) is that you don’t get to use the app or service if you don’t pay. All your previous payments don’t matter a
by AnonC 5y ago
The problem I have with some subscriptions (not all) is that you don’t get to use the app or service if you don’t pay. All your previous payments don’t matter at all. I also hate SaaS subscriptions that put something on the cloud just to turn it into a subscription instead of a standalone application license sale. There are many notorious names that use dark patterns and willfully deceiving marketing. Password managers, analytics and other services that charge by page views, etc., are eye gouging, IMO.
I also believe that subscriptions essentially make the developers a bit more lazier because there would always be a chunk of customers who’d continue paying because they haven’t bothered to cancel a few dollars here and a few dollars there. Compare this to having to entice people to buy an upgrade license, where the value decision in buying or not buying lies with the buyer. Subscriptions tend to invert the power equation in favor of sellers for little benefit to the buyers (I’m not saying all subscriptions are like this). This is what makes people hate them, because they know intuitively that they’re being scammed.
- mLuby 5y agoExactly. Also subscriptions pair nicely with continuous changes to UIs and features, for better and worse. If I'd bought "Facebook home/student 2012 edition" I'd feel more entitled to it not undergoing dramatic redesigns. If I want that, I'd buy "Facebook home/student 2014 edition" and hope its migration wizard works.