> How do you deal with maintenence and stuff? Do you need on-site engineers? I worked on a similar product. It's just like shipping desktop software, but the p

> How do you deal with maintenence and stuff? Do you need on-site engineers? I worked on a similar product. It's just like shipping desktop software, but the people installing the on-premise server are much more savvy than someone who needs their hand held pushing a few buttons.