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Are you overreacting? In my opinion, depending on how long the suspension lasts, you may be, though not necessarily. You sent unsolicited bulk e-mail. That is s
by hvdijk 5y ago
Are you overreacting? In my opinion, depending on how long the suspension lasts, you may be, though not necessarily. You sent unsolicited bulk e-mail. That is spam. It is possible that your mail helped some people, but anyone who had set up their own filtering to prevent the original mail from coming through would then only see it because of your followup, and additionally the "To" list may well have been spoofed as well and not reflect who the original mail was actually sent to. Google have a responsibility to prevent spam from being sent through their systems, and if this suspension is the minimal they can do to stop your spam, it was the right thing for Google to do, and you would see the same with a lot of other e-mail providers as well. However, if this suspension lasts beyond the point where you are clearly aware of it and can make sure you do not repeat that, then no, as far as I am concerned you will no longer be overreacting and should look to avoid Google in the future.
- thfuran 5y agoIf their obligation is to stop the sending of spam, then why is it right that they also block all other uses of the account and all access to all linked accounts? How could it possibly be the case that that is the minimal restriction they could place to prevent sending emails? Surely they could just...not allow the sending of emails from an account.
- foxfluff 5y agoIndeed, there are a million things they could do other than suspend the entire account. It's just lazy admins on a power trip retaliating, doing the easiest & cheapest thing they can think of. Hardly different from blocking an entire /24 because a hacked wordpress install on some VPS started sending spam. Big overreach, but nobody holds them accountable. It reminds me of mafia & gangster movies where the revenge is extended to an entire family/business/building because one bad actor offended one of the mobs.
- hvdijk 5y agoYeah, that's a good point. There is a chance it is simply not a possibility in the way their systems are currently set up, but if so, that's on Google and they should change their systems to make it possible.