Jeez, this article is all wrong, this sounds like cattle hoarding... I've worked with two good non-technical managers in my career. First thing is that they k

Jeez, this article is all wrong, this sounds like cattle hoarding... I've worked with two good non-technical managers in my career. First thing is that they keep their measurements to themselves. You know they're tracking how fast bugs are resolved and these kinds of things, but they don't talk to you about it. Second is that they don't pressure you to finish things with stupid release cycles. Third is that even though they don't know how to program themselves, they should at least be interested in the content of what's being produced and how. Cause programmers aren't all good at the same things, and knowing what to do means that you understand who needs to do what. Fourth is they take the heat if shit's not in time or buggy. Fifth is they take the tasks they can do to make people happier. And Sixth is they can't micromanage cause they're not technical, so the whole premise of the article is moot, and in fact, they should micromanage as much as they're able to.