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> Smartwatches have the same problem - I remember going to a Samsung store and they were showing off a smartwatch that had its own SIM card and cellular modem,

by izacus 5y ago

> Smartwatches have the same problem - I remember going to a Samsung store and they were showing off a smartwatch that had its own SIM card and cellular modem, but the staff couldn't tell me what kind of phone contract you had to have to make it work I might be missing something about cultural differences but... why would you expect an electronics store to tell you what kind of plans your telco has? Here in Switzerland pretty much every telco offers an additional SIM for tablets and watches, but you need to talk to the mobile operator not the electronics store ^^

usr1106 5y ago
I guess the OP was from the US. Most US providers still seem to live in the mental world of selling SIM-locked phones, they are no smooth experience for customers bringing their own device. Prices for just a SIM without buying a phone seem to be pretty high. Here selling SIM-locked phones is not even legal. In most European countries it is legal, but still less common than in the US. So operators have to serve customers not buying a device from them on competitive terms.
- vinay427 5y ago
  > Most US providers still seem to live in the mental world of selling SIM-locked phones, they are no smooth experience for customers bringing their own device. This was true 5-10 years ago. Nowadays, nearly every mobile network regularly has offers to entice users to bring their device from a different network in exchange for a cheaper monthly plan or similar.
NavinF 5y ago
Most smart watches don’t have a physical SIM card slot since that would be way too big. The software used to load an eSIM onto the watch often has a whitelist for carriers. Another issue is that both the watch and the phone need to share a phone number if you want to leave your phone at home and answer calls and receive SMS on the watch. This isn’t standardized and only works with each watch’s supported carriers.
- pinephoneguy 5y ago
  The solution to the SMS problem is to use VOIP. I personally very much like JMP.chat.
  - NavinF 5y ago
    That would be ideal, but VOIP numbers are blocked in many situations. Most 2fa providers and bank transaction verification comes to mind.
    - pinephoneguy 5y ago
      >Most 2fa IME: banks and such are fine with it. Coinbase definitely works.
lmm 5y ago
I'd expect the person selling me a product to be able to tell me what I need to use the product. Like if I was buying a car that runs off LPG or something, I'd expect the salesperson to be able to tell me where I can buy that fuel and roughly how much it costs, even if the car company doesn't actually sell it themselves.
vinay427 5y ago
Many of those telco plans in Switzerland that just add a data eSIM don’t actually work with something like an Apple Watch, which is why I assume the GP asked at the store. At least the Apple Watch requires a mobile network to offer a special shared-number add-on and support Apple’s GUI for provisioning this plan with an eSIM on the watch. Unfortunately, this usually means sticking with more expensive first-party networks rather than MVNOs and paying whatever fees they require. It’s quite possible the Samsung watches don’t rely on this system, but I’m not sure and may have also assumed it was worth asking like the GP.

by izacus 5y ago

usr1106 5y ago

I guess the OP was from the US. Most US providers still seem to live in the mental world of selling SIM-locked phones, they are no smooth experience for customers bringing their own device. Prices for just a SIM without buying a phone seem to be pretty high. Here selling SIM-locked phones is not even legal. In most European countries it is legal, but still less common than in the US. So operators have to serve customers not buying a device from them on competitive terms.

vinay427 5y ago
> Most US providers still seem to live in the mental world of selling SIM-locked phones, they are no smooth experience for customers bringing their own device. This was true 5-10 years ago. Nowadays, nearly every mobile network regularly has offers to entice users to bring their device from a different network in exchange for a cheaper monthly plan or similar.

NavinF 5y ago

Most smart watches don’t have a physical SIM card slot since that would be way too big. The software used to load an eSIM onto the watch often has a whitelist for carriers. Another issue is that both the watch and the phone need to share a phone number if you want to leave your phone at home and answer calls and receive SMS on the watch. This isn’t standardized and only works with each watch’s supported carriers.

pinephoneguy 5y ago
The solution to the SMS problem is to use VOIP. I personally very much like JMP.chat.
- NavinF 5y ago
  That would be ideal, but VOIP numbers are blocked in many situations. Most 2fa providers and bank transaction verification comes to mind.
  - pinephoneguy 5y ago
    >Most 2fa IME: banks and such are fine with it. Coinbase definitely works.

lmm 5y ago

I'd expect the person selling me a product to be able to tell me what I need to use the product. Like if I was buying a car that runs off LPG or something, I'd expect the salesperson to be able to tell me where I can buy that fuel and roughly how much it costs, even if the car company doesn't actually sell it themselves.

vinay427 5y ago

Many of those telco plans in Switzerland that just add a data eSIM don’t actually work with something like an Apple Watch, which is why I assume the GP asked at the store. At least the Apple Watch requires a mobile network to offer a special shared-number add-on and support Apple’s GUI for provisioning this plan with an eSIM on the watch. Unfortunately, this usually means sticking with more expensive first-party networks rather than MVNOs and paying whatever fees they require. It’s quite possible the Samsung watches don’t rely on this system, but I’m not sure and may have also assumed it was worth asking like the GP.