4 ms·
> I will not specifically call out names, but the some of the largest and most well known consultancies do this as a matter of practice after they overbook them
by srvmshr 5y ago
> I will not specifically call out names, but the some of the largest and most well known consultancies do this as a matter of practice after they overbook themselves for projects for which they do not have staff on the bench to fill.
Infosys, TCS & Accenture comes up immediately to my mind.
There are hardworking people in these companies no doubt. Many times it gives an opportunity to the less fortunate as well. In general, however their workforces are poorly trained & business practices borderline unethical (The good ones quickly leave). These companies pay peanuts to their employees, and most of the latter are sticking for the promise of an onsite deployment. There are horrid tales of client having to lock horns with the TCS/Infosys service manager to get the contracted job done.
Case in point: managers at a Japanese giant are shaking their head in frustration since they are locked-in to a Infosys contract. No way they can shake them off due to poor project documentation & shaky installations which require heavy service & maintenance. Choosing an alternative would bring in a tidal wave of expenses, so keeping the status quo. It is deeply unfortunate that they bill their clients higher for the same shoddy work culture as the number of years roll-by. I assume this will continue as long as the cost of renegotiated contracts are lesser than switching to a different firm, or the tech stack is rewritten for a newer project.