I'd also like to add that Google has atrocious customer service. In fact, the help forums are often just volunteers who don't even have the power to relay infor

I'd also like to add that Google has atrocious customer service. In fact, the help forums are often just volunteers who don't even have the power to relay information to an actual support engineer. I recall seeing a few submissions here on HN about paying customers of Google's services getting banned or flagged by some algorithm by accident and then having no way whatsoever to actually get the situation straightened out. They even contacted Sales and those employees had no way of sending a ticket to anyone inside google capable of helping them. So I sense some of the anger is due to google's reputation in this regard.