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Yep! I agree with you 100%. The way I see it is once you move away from internal CS teams it means the customer is no longer your priority. Outsourced teams wi
by glanzwulf 5y ago
Yep! I agree with you 100%. The way I see it is once you move away from internal CS teams it means the customer is no longer your priority.
Outsourced teams will never care about their work as much as an internal team does and because of that everything else suffers.
Such a shame.