4 ms·
Their employees are customer service on one side, and marketing (calling hotels to have them sell through booking) on the other side. So they have a ton of empl
by nolok 5y ago
Their employees are customer service on one side, and marketing (calling hotels to have them sell through booking) on the other side. So they have a ton of employees for the same reason groupon does.
- mrweasel 5y agoSee, that's exactly what I didn't get. I just figured that hotels signed up on Booking.com and that the hotels would handle the customer service side of business. I worked with a few price comparison sites, and they've all been run by somewhere between a handful and maybe 100 people, so I figured that Booking.com would work the same.