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For the cherry on top, the hotel would cancel your booking on their side - then you won't be able to leave reviews either.
by soco 5y ago
For the cherry on top, the hotel would cancel your booking on their side - then you won't be able to leave reviews either.
- gingerlime 5y agoyes exactly! in this case we cancelled, but because it was an already bad experience before even checking in. And we have no way of sharing the bad experience with others. Both the hotel and booking.com seemed completely disinterested resolving the issue.