Have to agree. I've had an account for years and booked hundreds of properties all over Europe (hotels, self-catering apartments, houses), often travelling with

Have to agree. I've had an account for years and booked hundreds of properties all over Europe (hotels, self-catering apartments, houses), often travelling with a pet too. Never had an issue with free cancellation; places I've stayed at matched the photos and reviews; prices are generally competitive. Yes the UI has some dark patterns but on the flip-side it's also pretty good at what it does (i.e. making it very easy to quickly find and filter accommodation). For getting things done, I much prefer booking's UI to e.g. Airbnb's.