I got screwed over by their car rental division. Basically any mistake on your part voids any refund. I complanied to the European Consumer Centers network to s

I got screwed over by their car rental division. Basically any mistake on your part voids any refund. I complanied to the European Consumer Centers network to see if I can recover at last part of my funds, but it gets more complicated as their transport division is registered in Manchester, UK which is no longer part of the EU. Needless to say, I am never going to rent any car through an agency again.