4 ms·
On contrary what most people have experienced booking helped me multiple times to get my money back. When travelling SEA for cheap I ended up in hotels that we
by herbst 5y ago
On contrary what most people have experienced booking helped me multiple times to get my money back.
When travelling SEA for cheap I ended up in hotels that were lying about the rooms more than once. A room without windows, described as balcony room for 2 weeks and shit like that.
Shady hotel owners don't care, and discussions can go on forever. However simply calling booking and have them call the hotel for me fixed the issue any time within a few minutes.
- soco 5y agoFor me it didn't work. They said it's the decision of the appartment owner to not refund and that was it - even after dozens of calls.
- netsharc 5y agoI wonder how viable it'd be to issue a chargeback. I guess in grandparent poster's case, the hotel owners were afraid of booking.com and caved into their demands, while in your case, the owners knew booking.com and you can't do anything.