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If true, I'm wondering how those are assigned. Do they have rooms reserved for from those aggregators?
by greenSunglass 5y ago
If true, I'm wondering how those are assigned. Do they have rooms reserved for from those aggregators?
- lotsofpulp 5y agoNo, the hotel staff just know which hotel guests are worth more. Reservations for guests that stay with the hotel brand frequently are designated with various tiers in the rewards programs. There are arrival reports that detail how much they stay at specific hotels and what their preferences are. It is also trivial to sort through people coming via travel agents such as Priceline, booking.com, or Expedia, which means the hotel has to pay commission, which makes those guests worth less than those who reserve directly.