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There's something wrong with your account creation process, it rejects just about any auto-generated (by Chrome) password even though they easily meet the liste
by pvg 5y ago
There's something wrong with your account creation process, it rejects just about any auto-generated (by Chrome) password even though they easily meet the listed criteria.
- deleted 5y ago[deleted]
- dfragnito 5y agoChecking into this now.
- dfragnito 5y agoLooks like chrome pw gen does not generate a special character we have removed that restriction. Please try again.
- pvg 5y agoI think it does but not always. It works now, thanks! I don't know if you've seen https://news.ycombinator.com/showhn.html https://news.ycombinator.com/showhn.html one of the things it talks about is minimizing 'try it' friction and this one felt pretty high, even without the password thing. People bounce at not just account creation but also stuff like 'beta access' especially if it's not clear from the 'beta access' verbiage if it means 'access right now' or just ending up on some list.
- dfragnito 5y agoI see, thanks we will change the verbiage. We tried to remove friction by allowing beta account creation without a password and one click demo account creation. You can start using the beta service without creating a password, maybe that was not clear? We have "beta" there just so you know it's not production ready. We can put the beta verbiage in the account creation page description but not in the Create Account Button call to action. Thanks for the feedback.