4 ms·
I worked at Office Depot for a while, and Chinese couple brought in their laptop with a problem. OD didn't do repairs, but I had worked at a Gateway 2000 call
by wccrawford 5y ago
I worked at Office Depot for a while, and Chinese couple brought in their laptop with a problem. OD didn't do repairs, but I had worked at a Gateway 2000 call center and a local computer shop, so I knew my way around.
Their computer was completely in Chinese, but that didn't stop me from just quickly clicking through to the control panel and fixing the problem.
They were practically slack-jawed staring at me, and then asked, "Do you speak Chinese?" I told them I just know where the buttons are. :D
It was experiences like that (helping a customer beyond what the store supported, in extreme situations) that make me miss retail sometimes. All the BS makes sure I don't go back.
- gtm1260 5y agoThis reminded me why I loved my retail job, but I think its partially because I was retail inside an amusement park: I missed out on most of the BS (people were generally very happy to be there/ having a great day).
- crooked-v 5y agoFrom that I find myself assuming it was one of the smaller parks, to avoid the "people going insane over wringing every last bit of 'fun' out of an incredibly expensive vacation" problem.
- closetohome 5y agoReminds me of a helpdesk job I had back when Windows 98 was the standard. Before the display settings had that handy confirmation countdown, it was surprisingly easy to set your display to something the monitor couldn't handle, leaving you with no way of seeing what was on the screen to change it back. Eventually I memorized the series of keystrokes required to get into display properties and reduce the resolution, which usually fixed the problem.