3 ms·

Was that before their datacenter caught fire and their customer servers were lost or after?

• openplatypus 5y ago
  Yes, OVH experienced force majeure episode. I didn't follow exactly how the compensation was rolled out. I know it was messy. I am not going to defend their actions, I am sure they could always handle this better. Disaster recovery planning is practice we should all adhere to. Hindsight is 20/20. Not trying to be a smartass. I know it was painful for a lot of folks. At the same time, unless you paid for managed service with clear SLAs, then responsibility is yours. Cloud is just someone else's computer. FYI: we started with OVH before the fire