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When I was a kid mid 2008, I modded Halo 3 maps with 3rd party software on Xbox Live. This went on for a while and of course my account was permanently banned.
by mooman219 5y ago
When I was a kid mid 2008, I modded Halo 3 maps with 3rd party software on Xbox Live. This went on for a while and of course my account was permanently banned. As a result, I cannot access the Xbox Live service from my account anymore, even the various Xbox branded apps on Windows will fail to load with mysterious error codes, but the account still works for all other reasons and retains licenses I paid for, so I continue using it. This is also nice because the Xbox Live bloat on Windows 10 can't load even if it wanted to, but alas.
The account migration here interops with Xbox Live, and as a result all api calls fail during the migration resulting in various error codes or pages not loading. It sounds like my only options here are to make a new account with I assume violates a Xbox Live TOS somewhere or lose my account which seems bad. Hopefully support can arrange a refund.
- SrslyJosh 5y agoI would hope that support would consider reversing the ban, considering that A) you have stuff you paid for you can't use and B) the "abuse" was nearly 15 years ago.
- mooman219 5y agoIt's a bit silly, but it is what it is; I believe they closed the ban support forums >5 years ago. It rubs me a bit wrong that a purchase I made on another platform is inevitably going to become unusable because of an acquisition.
- Osiris 5y agoFor some reason these days I just expect "support" for large tech companies to mean a page of FAQs or maybe a chatbot. Maybe it's just all the bad press about bad support experiences.
- hogrider 5y agoI fully expect them to say the banhammer is for life.
- orhmeh09 5y agoWell, what if they caught you modding Halo 3 again? That would be embarrassing for everyone involved.