Devil's advocate: Why is Google to blame at all? Any org with decent IT need to think of business continuity. They need to plan for the risk of a discontinued

Devil's advocate: Why is Google to blame at all? Any org with decent IT need to think of business continuity. They need to plan for the risk of a discontinued product or a bankrupt supplier. If the (implicit or explicit) plan is "we accept the risk", then don't blame the supplier. We offer platform as a service, and are regularly asked for exit plans from our customers. In brief, if we discontinue our platform you will need to do X, which will cost you Y.