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It's 100% a culture / organization problem. Check this out. The original poster of the tweet thread being discussed here retweeted: "The bug where background
by Androider 5y ago
It's 100% a culture / organization problem.
Check this out. The original poster of the tweet thread being discussed here retweeted:
"The bug where background audio stops playing for PWAs seems to be fixed in iOS 15.4 Beta" https://twitter.com/wes_goulet/status/1491238784020905986 https://twitter.com/wes_goulet/status/1491238784020905986
Job well done, ship it! Hang on, let's check out that bug's public tracker at https://bugs.webkit.org/show_bug.cgi?id=198277 https://bugs.webkit.org/show_bug.cgi?id=198277
- Reported in 2019
- In 2021 got a "Thanks for further reporting this bug... This bug is tracked internally".
- Lots of excitement when someone finds it's fixed in 15.4 (of course no feedback from Apple that a fix was made anywhere or released, bug is still in original "New" state)
- Disappointment strikes: "(on 15.4) it sometimes keeps playing, but sometimes stops when you pull down Notification Center or switch apps. Sometimes the Play button doesn’t work. It also stops when you get a push notification with a sound" :(
Now, how much do you want to bet that the "internally tracked" bug is marked fixed, the developer is not aware of these corner cases, but could probably fix them if they only knew. No worries, another developer (the original having long moved on) will probably take a crack at it again in 2024 when this information makes it back to them.
I've worked in organizations just like that, where every bug report is a game of telephone. Everything takes exponentially longer and is perpetually broken because the developer and the user having the problem can't just talk to each other. Throwing bugs (and fixes!) over a wall and hoping for the best just doesn't work.