Experienced the exact same thing. I simply hadn't time to fulfill the course, so I asked to cancel it. The agent offered me another month, but make it sound lik

Experienced the exact same thing. I simply hadn't time to fulfill the course, so I asked to cancel it. The agent offered me another month, but make it sound like "for free". I recognized I had to pay for the extra month and complained about it. Which means: Chat, here I come again. I finally got out of the contract and needles to say: I won't come back. The overall learning experience wasn't that good at all. Not for that price.