Google's video products used to be better, and better integrated. I used to use it to call my mom. Now I have to send her an email with a link to click instead

Google's video products used to be better, and better integrated. I used to use it to call my mom. Now I have to send her an email with a link to click instead of just initiating a video call. And they keep changing the names of all of it. The underlying video technology is perfectly fine, it's all the other stuff around it that's a complete train wreck.