4 ms·

I believe they had install crews to go around and set up their bikes in people's homes. This had to be a lot of employees right there.

• thedougd 5y ago
  It was outsourced to freight companies. The same companies that deliver and put together your Pottery Barn furniture. There was nothing special about their 'white glove' delivery.
  • ThisIsTheWay 5y ago
    That is not true in all locations. They have delivery specialist reqs open right now. https://boards.greenhouse.io/peloton/jobs/3883515 https://boards.greenhouse.io/peloton/jobs/3883515
    • xxpor 5y ago
      In addition, they'll have people come out and repair your bike if needed. Just shocked these days they didn't (completely) contract that out.
  • geodel 5y ago
    Well I initially thought they were premium 'white gloves' as compared to run of the mill bike/treadmill assembling white gloves.