I still don't understand why the blame would be any different if something goes wrong with a dating app (as in the Netherlands) versus something going wrong wit

I still don't understand why the blame would be any different if something goes wrong with a dating app (as in the Netherlands) versus something going wrong with virtual events that also aren't held in the app, but require the use of Apple Pay, versus physical goods, which don't require Apple Pay. I think most customers are happy to assign blame to Apple regardless, since the app went through Apple's hand curated App Store. That may be illogical in the case of physical goods, but I've seen people assign blame for far less. It's also still illogical in the case of virtual events, even though those use Apple's IAP system and 30% cut now.