There is a very simple way to deal with the agent. Just don't answer any questions. Open the conversation, and then respond with "I want to cancel my subscripti

There is a very simple way to deal with the agent. Just don't answer any questions. Open the conversation, and then respond with "I want to cancel my subscription", no matter what they ask. If they ask if you want some other service instead, don't say "no", say that you want to cancel your subscription.