Having worked at Facebook before, it's definitely the first. People and especially execs at Facebook are incredibly out of touch with how their product is perc

Having worked at Facebook before, it's definitely the first. People and especially execs at Facebook are incredibly out of touch with how their product is perceived. I also know that the actual perception of Facebook in Europe is even worse than in the US, due to higher importance of privacy. They think everyone loves them and would hate to see them go, to the point where they might pressure their governments, when in reality most Europeans hate Facebook and would love to see them gone. The amount of hubris and ego-driven miscalculation is insane.