3 ms·
Somewhat of a tangent, but I recently left a company. While working there, they automatically associate your ID so that you can dogfood the product of the org I
by spike021 5y ago
Somewhat of a tangent, but I recently left a company. While working there, they automatically associate your ID so that you can dogfood the product of the org I worked for (in hindsight I should've had them use a new secondary account, oh well).
Well, it turns out for employees they have it set up to create a new monthly subscription at $0.00/mo.
When an employee leaves, they don't notify them that on the next billing period the rate will go to full cost ($19.99/mo).
A few days before that bill date, I happened to be checking my personal account since that's what I'd linked it to. Lo' and behold, I find out my subscription is being auto-renewed for that price with zero notification. I then went through the public process to cancel the thing, and it was multiple steps (I think 3 separate cancel pages and each one was set up so the cancel button is the non-primary or whatever the term is so you'll subconsciously press the opposite button).
What a pain.