Oh, I agree, there is no excitement at the idea of more ignorant users but excitement that there was a giant blowback - instead of devices, end user computing a

Oh, I agree, there is no excitement at the idea of more ignorant users but excitement that there was a giant blowback - instead of devices, end user computing augmenting technical experience, it instead did the opposite. It is not a benefit, but just the realization curve that the more you make things easy, it can appear to be a step forward but instead become many steps back. The whole reason I entered into this field, was because I could not get my computer to work, or that I didn't understand it - probably both, and it drove me to overcome those barriers. I was of course a kid, and the computer itself has entertained me and gave me decision paths that I would've never known possible without it. It really is sad, those experiences seem gone to the sands of time and if a device doesn't work properly, then it's not per se the customer or audience, but an user experience flaw.