I love that tech companies have such a failure of support that Hacker News is literally the only outlet. It's crazy that we've hit this stage of oligopoly, back

I love that tech companies have such a failure of support that Hacker News is literally the only outlet. It's crazy that we've hit this stage of oligopoly, back in the 90s, we could just cut a company with terrible customer support loose, but now there's too much corporate lock in