With $19m more investment, and probably over 10,000 more customers (Assistly have never published any milestone figures, so I'm totally guessing) I doubt that p

With $19m more investment, and probably over 10,000 more customers (Assistly have never published any milestone figures, so I'm totally guessing) I doubt that puts Zendesk in any particular tight spot. Competition is fun though, when they're not selling. As for anything else, let's see what unbias conclusions come up (ahem dreww).