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Support requests can be kept as long as you anonymize them. This is true for everything else. Look up "GDPR anonymyzation".
by ComradePhil 5y ago
Support requests can be kept as long as you anonymize them. This is true for everything else. Look up "GDPR anonymyzation".
- eivarv 5y agoYes, if you mean true anonymization – i.e. not pseudonymization (e.g. replacing names with a pseudonym) or in any other way retaining personal data (internal identifiers, usage patterns or attributes that combined result in a unique enough fingerprint to identify a specific person, etc.)