ACCC may be a toothless tiger, but suing the business in your local Tribunal is absolutely effective. The filing costs are $80 or so, and generally, if you make

ACCC may be a toothless tiger, but suing the business in your local Tribunal is absolutely effective. The filing costs are $80 or so, and generally, if you make a good faith effort to resolve the issue before hand with the business and they don't resolve it, the magistrate will give you costs. I've only had to do this once and it was a fairly simple process. Lawyers are not allowed. Just point to the specific consumer guarantee being breached, provide documentary evidence, and show up.