This is exactly what I did, worked a charm. I signed up, but their product kept crashing - it never worked. I called to cancel, they asked for 50%. I said, I

This is exactly what I did, worked a charm. I signed up, but their product kept crashing - it never worked. I called to cancel, they asked for 50%. I said, I don't owe it because the product didn't work - contracts require consideration by both parties. CSR said I would pay. I got his contact info and told him that not only I wouldn't pay, but that Adobe would cancel my contract for free before a year. Anyways, I blocked the transaction. Within 2 months, they cancelled my subscription. I sent a screenshot to the CSR email. Never heard back.