Up to very recently I would have recommended that you forget the areas that you mention - productivity, ticketing, CRM - because they are very crowded spaces. B

Up to very recently I would have recommended that you forget the areas that you mention - productivity, ticketing, CRM - because they are very crowded spaces. But the fact is that they are trying to solve fundamental and eternal problems that people have and it's just a matter of finding solutions that work better or differently than the competitors'. Trello is a great example on how you can bring something fresh and usable to a very crowded space. https://trello.com/ https://trello.com/ I would throw money at you if you could give me a software development and deployment platform where I didn't have to worry about the OS, libraries, uptime/scalability, email servers, etc. Something that delivers the best parts of WebFaction+Heroku+Google Apps+Linode for those of us who want agility and performance without all the typical bullshit and hassle.