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> Wtf is wrong with putting contact information in the unsubscribe link By law, depending where you are, a unsubscribe link has to be instant. So there can not
by onli 5y ago
> Wtf is wrong with putting contact information in the unsubscribe link
By law, depending where you are, a unsubscribe link has to be instant. So there can not be an intermediate screen asking for confirmation or showing contact information. Well, you could show contact information, but then the unsubscribe (of in this case service critical mails, thus the service itself) had already happened.
- pishpash 5y agoI'm assuming you're referring to the CAN-SPAM Act [1] or equivalent in other jurisdiction [2], but nothing of the sort is implied. The requirement is to make available and process opt-out without charge and promptly (typically in so many days). It is neither dire nor prevents clarification, nor prescribes a specific experience related to unsubscribe links. It's odd to hear the only options are between receiving messages and having service terminated. That sounds pretty user-hostile tbh. [1] https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business https://www.ftc.gov/tips-advice/business-center/guidance/can... [2] https://www.lsoft.com/resources/optinlaws.asp https://www.lsoft.com/resources/optinlaws.asp
- onli 5y agoOh, interesting! https://www.rapidmail.de/blog/welche-vorgaben-gelten-bei-der-dsgvo-konformen-newsletter-abmeldung#abmeldelink https://www.rapidmail.de/blog/welche-vorgaben-gelten-bei-der... claims the same for Germany. That makes it a bit easier to find a solution.