4 ms·
I just hit something like this with Amazon Prime. I haven’t used Amazon in a while and forgot that they push it very hard during checkout. Well, they got me. I
by thewebcount 5y ago
I just hit something like this with Amazon Prime. I haven’t used Amazon in a while and forgot that they push it very hard during checkout. Well, they got me. I accidentally clicked on the wrong button. I immediately realized my mistake and hit the back button before the next page loaded. Too late. A second later an email arrived letting me know my Prime account had been activated.
I immediately went looking for the cancel link. It’s not as terrible as some. (You don’t have to call them or anything.) But it’s still pretty bad. I didn’t need to confirm even once that I wanted the Prime subscription, but had to confirm 3 or 4 times I want to cancel with a bunch of confusing options to only pause my subscription, etc. I did eventually cancel, but I don’t see how this can be legal. If you accidentally press the wrong thing, you’re suddenly obligated to pay for something you didn’t want, but if you try to cancel, it’s a bunch, “Are you sure? Are you really sure?” nonsense. I don’t think I was charged as it was still during the 30 day “free” trial.