That's a different problem. They should have first sent a confirmation email, then paused all communications until it was confirmed. But once the email is conf

That's a different problem. They should have first sent a confirmation email, then paused all communications until it was confirmed. But once the email is confirmed, I think it's totally fair for a company like rsync to say 'if you're a paying customer of this service, then we need to send you certain information to fulfill our obligations in the contract, if you truly don't like it cancel your account and take your business elsewhere.'