They did something like this to me, 3 persons on the phone (all English speaking) later some manager finally caved after me repeatedly stating they were breakin

They did something like this to me, 3 persons on the phone (all English speaking) later some manager finally caved after me repeatedly stating they were breaking Dutch law with 1 year renewals (after one year it’s always monthly if there is no new approval, it was my 3rd year). I reported this to the relevant instances here, heard nothing from it.