That's what I meant! Having a written conversation about X means the notes are all already there for you. I've worked with so many people, both colleagues and c

That's what I meant! Having a written conversation about X means the notes are all already there for you. I've worked with so many people, both colleagues and clients, who use phone calls / in-person meetings as a way to essentially pass the buck while hiding any evidence that that happened. An auditable paper trail is preferable to me in every way.