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No, not at all. They may not be communicating well enough with the word "annual", which people clearly don't seem to grasp, and perhaps they should use "Yearly"
by unfocussed_mike 5y ago
No, not at all. They may not be communicating well enough with the word "annual", which people clearly don't seem to grasp, and perhaps they should use "Yearly".
The one thing I found frustrating when I cancelled after a year is the relatively short window of time you have to actually cancel; well, that and the slightly tiresome retention process I was dropped into -- would you like a free month instead? two months? (I half expected to be offered a kitten).
But generally Adobe think you want this software for the longer term, not for a month, and economically they would be hosed if people could just use, say, InDesign for a couple of months, since a lot of InDesign tasks are annual tasks (brochures, reports, catalogues).