>Do you really expect to get any portion of your money back if you cancel? Yes I do. I stop using their app and service so I expect to stop paying for their a

>Do you really expect to get any portion of your money back if you cancel? Yes I do. I stop using their app and service so I expect to stop paying for their app and service. I have cancelled several annual subscriptions from other vendors and they all refunded the prorated balance. Sometimes there was a small cancellation fee, but in all cases I received the vast majority of the balance. Your analogy is flawed. In your example, I still have the thing so of course I have to fully pay for it. In the software case, the company can turn off the license and I no longer have it available to me. Refusing to turn it off is just bad customer relations policy. When you do rude crap like that you get (deservedly) written up on HN and other sites. Plus, you eliminate the possibility of a future customer relationship. It is just ugly and stupid on their part.